Why your cable company may be giving up on you
Posted On August 8, 2021
A new cable company is saying goodbye to the Internet and replacing it with a new set of devices that could potentially disrupt your TV experience.
According to reports, Cox Communications, the nation’s second-largest cable operator, has stopped supporting its existing cable-like set-top boxes, including its X1 box, X3 and X5 models, and is instead launching its own “cable box” — a device that runs on a cable-style cable-type box.
Comcast, the second-biggest cable operator in the U.S., is also reportedly planning to sell its own set-tops to cable companies.
The companies that make the cable boxes compete with each other to sell customers cable subscriptions.
For example, AT&T has said it plans to launch its own cable box by the end of 2019, while Comcast says it is working with Cox to launch a device by the summer.
The cable box, called a “coaxi-enabled” device, will replace the old X1 and X3 boxes, the cable company said in a statement to Business Insider.
The X1, X4 and X6 boxes are the most popular cable box models, the company said.
But the cable box is also becoming a popular replacement for the X1 boxes.
Comcast has already sold over 5 million of its X5 and X7 devices, while Cox has sold over 7 million of the X4 devices.
Cox said the X3 is the best-selling X3 box, which will have a price tag of $1,599, but it plans on adding more devices as the year goes on.
Comcast is also planning to offer an X4 device that it says will be available for $499, while the X5 will go for $1 the same time as the X7, the statement said.
Cox is offering a $99 cable box for $199, which is “in line with our cost structure,” the company added.
The company will also offer the X6 for $299 and the X8 for $399.
Cox also plans to start selling devices in 2018 that include the “crossover” feature, which lets users pay for a “broadband service” on a new device by connecting it to the Cox network and then paying Comcast for the data.
The Cox crossover feature is a way for the company to charge more for customers who already have a Comcast TV service.
Comcast plans to sell the crossover feature for $99.
“It will allow us to keep our customers and give them a way to pay for additional services with Cox,” Cox Chairman and CEO Kevin McAlister told the Wall Street Journal.
The crossover feature has been a problem for Cox customers in the past, and Comcast is reportedly working on ways to fix it.
In 2016, Comcast began offering its customers a $40 credit on their bill for the “broadcasting service,” and it was supposed to end in 2018, but Comcast is now expected to extend it into 2019.
It’s unclear if Cox plans to continue offering the crossover service for customers after the year is up, as it previously said it would do.
Cox has also reportedly begun offering a new wireless service, the Cox Connected Wireless, that is designed to compete with Verizon’s FiOS, which also offers a wireless service.
Cox will also sell its Optimum Internet service, which allows customers to pay a monthly fee to access its broadband network, and will offer its Optiplex service, a cable service that uses a cable box.
But Cox has said the Optimum service will be “out of the picture” by the time it’s done, according to the WSJ.
The wireless and cable services will be priced at $40 and $99, respectively, and are available on Cox’s Optimum website.
The new wireless and the Optiplexes will be sold through Cox’s Connected Internet services, Cox said in its statement.
But for customers with cable TV, Cox has been offering a cable TV service, called Cox Plus, for $60 per month, and Cox’s new wireless will only be available through Cox Plus.
Cox did not offer a statement about when Cox plans on ending the Optimal Internet service.
The network neutrality rules that have been championed by consumer advocates have faced pushback from cable companies that want to charge customers extra fees to access their networks.
The rules were created to prevent Internet providers from blocking, throttling, or slowing the traffic of websites, apps and other content, and have been opposed by broadband providers that want their networks to be treated as the primary connection to the consumer.
Cable companies have argued that the rules are a bad deal for them, and they say that they want to protect consumers from being locked into expensive contracts.
Comcast CEO Brian Roberts said in April that he doesn’t think the rules have made cable companies a net positive.
“We have been the worst, but we are a net good for consumers,” Roberts said, according the New York Times